RETURNS
To start the return process for your order, please email [email protected] with your email address, phone number and your order number.
How do I return?
- Enter your order number and email address in the fields above and click Start (Please note this must be your full order number)
- Inform us of the items included in your purchase that you wish to return.
- You will get a confirmation email with the shipping guidelines once the return request is approved
- You can use your own method of return.
What items are returnable?
You can return your items within 30 days of receipt of your shipment. The item must be:
- In original condition
- In the original packaging
Are there any charges for return?
- Original shipping charges are non-refundable.
- You are responsible for the charges of the return shipping.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. - If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.